Kyc Policy

Scope and Purpose

Betunlim implements this Know Your Customer (KYC) and Anti-Money Laundering (AML) policy to comply with applicable laws and to maintain the integrity of its platform. This policy applies to all Betunlim customers and any person seeking to open an account, use services, or conduct transactions through Betunlim.

Definitions

  • KYC means Know Your Customer obligations, including customer identification and ongoing due diligence.
  • CIP means Customer Identification Program.
  • EDD means Enhanced Due Diligence.
  • High‑risk customers refers to individuals or entities identified as higher risk by the verification or monitoring processes.

Customer Identification Program (CIP) and Verification Requirements

Betunlim shall verify the identity of all customers before enabling withdrawals or certain high‑risk transactions, and as part of ongoing due diligence. Verification must be completed in accordance with the timelines set forth below or as required by applicable law.

Documents and Data Collected

  • Government‑issued photographic identification: passport, national identity card, or driver’s license.
  • Proof of address: utility bill, bank statement, or government correspondence dated within the last three months.
  • Additional documents may be requested to satisfy due diligence requirements, including evidence of source of funds or wealth where indicated by transaction profiles.

Verification Timeline and Account Status

On registration, the Customer has up to 30 calendar days to complete identity verification. If verification is not completed within this period, Betunlim may restrict access to certain features, suspend withdrawals, or place the account in a limited mode until verification is completed. Attempts to transact prior to verification may be blocked or reversed.

Enhanced Due Diligence (EDD)

Betunlim may apply enhanced due diligence to customers presenting higher risk indicators, including high‑value transactions, complex ownership structures, cross‑border activity, or involvement from high‑risk jurisdictions. EDD measures may include:

  • Additional identity verification steps, such as independent data checks or third‑party verification where permissible.
  • In‑person or video verification reviews conducted by the Compliance team.
  • Beneficial ownership confirmation and source‑of‑fund verification where applicable.
  • Temporary restrictions on activities pending completion of EDD steps.

Ongoing Monitoring and Screening

Betunlim maintains ongoing monitoring of customer activity. Transactions exceeding a threshold of 10,000 EUR/USD within any 24‑hour period trigger enhanced monitoring, including review by the Compliance team and potential escalation to the competent regulatory authority as required by law. The monitoring program includes detection of unusual patterns, rapid movements, or inconsistent account information.

Withdrawal Policy

Withdrawals are available only to verified accounts. The Operator shall not process withdrawals for unverified accounts. Verification must be completed successfully before processing withdrawal requests. In certain cases, payouts may be temporarily held pending verification completion.

Data Retention, Privacy and Security

Betunlim retains all records generated under KYC procedures, including identity documents and transaction data, for a period required by applicable law, and in any event not less than five (5) years from account closure or last activity. Access to personal data is restricted to authorized personnel. Data is stored using industry‑standard security measures, with encryption where applicable. The Operator conducts periodic reviews of data protection controls and reports data incident findings to the regulatory authority as required by law.

Roles, Training, and Third‑Party Compliance

The Compliance Officer is responsible for implementing and enforcing this policy. Betunlim requires all employees to undertake AML/KYC training on a regular basis and maintains training records. Third‑party service providers engaged by Betunlim must comply with KYC/AML requirements and provide information and reports as required by law or regulation. Betunlim conducts periodic audits to ensure adherence to this policy.

Policy Updates

Betunlim reserves the right to request additional information or documentation, suspend or close accounts, or withhold funds to comply with KYC/AML policies or regulatory obligations. Material changes to this policy will be communicated in accordance with applicable regulations and customer notice requirements.

Governing Law and Dispute Resolution

This policy is governed by the laws of the licensing jurisdiction applicable to Betunlim and the operator’s compliance framework. Disputes arising from KYC/AML matters shall be resolved in the courts of the appropriate jurisdiction, with regulatory authorities available to enforce compliance where required by law.

Contact and Support

Questions regarding this policy should be directed to Betunlim Compliance at [email protected]. Betunlim will respond within a reasonable time and provide guidance on required documentation and verification steps.